Warranty Information

If your game is damaged in transit, please notify us right away so we can resolve the issue with the freight company and the game's manufacturer.

All manufacturers provide a one-year warranty on new in box games. There is no warranty provided on pre-owned games.

If a part on your new in box game breaks or you experience any issues with your machine, please contact Party Time Pinball at so we can begin the warranty claim process.

• If you are comfortable making the repair yourself, we will have the manufacturer send the replacement part(s) directly to you.
• If you are not comfortable making the repair, it is your responsibility to find a local technician or a member of your local pinball community who can help. We will still have the manufacturer send the replacement part(s) to you. During the first year, we will cover the cost of the technician's service. After the first year, the technician's fees are your responsibility.

After the Warranty Period

Once the one-year warranty expires, we will still supply any part that breaks. We will send you an invoice for the cost of the part and ship it as soon as the invoice is paid.

New Mexico Customers

The warranty terms above apply to all games sold in New Mexico. In addition, we will send our technician to your location to repair any issue free of charge during the first year. After the first year, you will be responsible for the labor cost of the repair.